Shipping and Returns
Shipping Policy
At SpraySafe, we strive to provide a seamless shopping experience. Below are the details of our shipping process to ensure that your products reach you promptly.
Shipping Rates and Delivery Times
Domestic Shipping
Standard Shipping
$9.50 - Estimated delivery - Same state: 2-4 business days; Interstate: 3-6 business days
Express Post
$15 - Estimated delivery - Same state: 1-2+ business days; Interstate: 1-3+ business days
Signature Required
$13.50 - Estimated delivery - Same state: 2-4 business days; Interstate: 3-6 business days
International Shipping
Please contact us via our contact form if you are interested in SpraySafe Re:juve and are located outside of Australia.
Please note that international customers may be subject to additional customs fees or taxes
based on their country’s regulations. These charges are the responsibility of the customer and
are not included in our shipping rates.
Order Processing
- Orders are processed as soon as possible after payment confirmation, excluding weekends and holidays. Once your order is shipped, you will receive a confirmation email with tracking information.
Tracking Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment.
Returns & Refunds
- Contact our Customer Support team with your order number and reason for return.
- We will provide you with a return authorisation and instructions on where to ship the product.
- Once we receive your return and verify its condition, we will process your refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
